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Emergency Care

Emergency Live in Care at Home

Sometimes live in care is needed urgently, not just to cover a holiday period, but also when there is sickness, stress, or some other urgent need.

It may be that you need to be discharged from hospital and a live in carer needs to be supplied quickly. It may be that a person needs care urgently to prevent hospital admission.

When you require urgent emergency care, our carer introduction agency team will conduct an initial assessment of need over the telephone.  An emergency care plan is then produced.

During assessment, or on completion, the assessor can signpost to, or personally arrange contact with other relevant support provision.

We would identify care needs and a self-employed care who could meet those needs.  Carer Profiles would be sent for your approval.  This emergency care plan would be altered as needs diminish or change.

The Carer supplied would be matched to suit the person’s lifestyle and the support would be geared to give the person time to establish regular routines with regard to maintaining personal care, washing, dressing/undressing, meal and drink preparation, managing medication, shopping, domestic activities and social stimulation.

We maintain a referral telephone line between 9am and 5pm. Seven days a week. All calls outside those times are diverted to an out of hours call service.

Call Us Immediately

Call our team for emergency and urgent live in care services. Telephone: 0800 955 8845

Reablement Service

Reablement generally helps people learn or relearn skills necessary for daily living which may have been lost through deterioration in health and or increased support needs. A focus on regaining physical ability is central; as is active reassessment.

People using reablement welcome the emphasis on promoting independence, choice and control, helping them gain independence and better functioning improving muscle strength, balance, posture, gait, co-ordination, confidence and a sense of well-being or realisation of knowing what is possible to achieve.

Prevents premature admissions to hospital or nursing/ residential settings. Achieves cost savings through reducing or removing the need for on-going support.

Why should you engage Live in Care at Home introduction services?

  • Links already established with Health Authorities over several years.
  • We will always address Safeguarding Issues; raising alerts ourselves.
  • We monitor issues and processes internally, addressing matters quickly, reducing official complaints.
  • Able to adapt quickly. Don’t need to apply to Head Office elsewhere to get approval for urgent changes.
  • Robust rostering system; giving ability to match skills with needs.
  • 24/7 Live in Care referral processes.

Eric, Case Study

Eric, in his late seventies, suffered a stroke, admitted to hospital for treatment. However due to other health complications including difficulties with mobility and eye sight, admission to intermediate residential care was recommended to help with rehabilitation. Whilst progressing well cognitively together with an improving motor function, Eric’s long-term mobility and sight needs made it clear his current home would be unsuitable to return to.

In conjunction with Eric, his family, occupational and physiotherapists, his social worker and housing advice, plans were made to find an accessible single level accommodation where a wet room and a number of adaptions and grab rails were installed inside and outside the property. Part of the intermediate care discharge plan by the social worker was to refer Eric to our Reablement Service, who with the above team, prepared for reablement support on arrival at Eric’s new home.